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FAQ's

What are the measures that have been implemented to provide a safe and secure platform to the visiotors?
We take care of every visitor and to provide them a safe and secure platform is our major concern. Thus the whole Joygaon is under CCTV surveillance (24*7).

How do you ensure Hygiene at your Place?
We have kept a special staff to keep the place clean and tidy.

Do you have RO Water supply?
We do have RO water that too of best quality and even on regular basis we get it tested.

How do you look after the quality and the taste of the food?
We have a team of best chefs who taste the food before serving it to the visitors. They prepare it a fresh as per the visitors choice. Our team is always ready to support them.

What kind of facility do you provide in case of any Injury?
We have First Aid and Doctors are also available in case of emergency.

How do you ensure the safety of the visitors during the rides?
We have well trained professionals for every ride. They instruct the rider properly before taking his ride and even ensure his safety. For some specific rides we have safety suits also.

Do you provide pick and drop facility?
Yes, we do provide bus & cab facility but there should be minimum a group of 40 people.(which will be chargeable)

If you have any other query kindly write to us!

 

You can also send an email to: marketing@joygaon.com


First Aid, Wheelchair, Prams and Walkers are available.