Last updated: August 07, 2024

Thank you for shopping at “Joygaon Picnic Park.”

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Joygaon Picnic Park, Village Kablana, 9 Milestone, Jhajjar, Haryana – 124104.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase booked product from Us.

• Service refers to the Website.

• Website refers to Joygaon Picnic Park, accessible from https://joygaon.com/

• You Mean the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 Tickets booked online cannot be changed, altered, transferred, or cancelled.
 Once booked online, tickets are non-refundable, non-changeable, and non-cancellable without any exceptions.
 Your booking is valid only for the date of visit selected during the online transaction until closing time on that date.
 Each ticket is valid for one-time entry only on the date of issue.
 You must carry the email confirmation of the e-ticket to the ticket counter for entry.
 E-tickets will be verified at a special ticket counter, and upon verification, an entry ticket will be provided.
 Please carry a valid ID proof of the person whose name is on the booking as it will be required at the entry point.
 Before purchasing tickets, carefully review all booking details. No changes or refunds are possible after the ticket is booked.

Your Order Cancellation Rights

You are entitled to cancel your order within 7 days without providing a reason. The cancellation deadline is 7 days from the date you received the booking confirmation.

Important Note: Since our product is a virtual booking, there is no physical product to be shipped or returned.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: sirsalasarbalaji@gmail.com

• By visiting this page on our website: https://joygaon.com/

• By phone number: +91-7056600300

If you cancel your order within the specified timeframe, a full refund will be processed to your original payment method within 7 business days.

Please note: “This cancellation policy applies only to bookings made directly through our website. For bookings made through third-party platforms, please refer to their respective cancellation policies.”

Conditions for Returns

Non-Refundable Bookings:

Please note that the following bookings are generally non-refundable:

• Bookings with special needs or changes: Any reservations that require special accommodations or modifications may not be eligible for cancellation.
• Non-Returnable Goods: Bookings for services or experiences that cannot be returned or refunded due to their nature.
• Appointments: Bookings for services where changing or canceling the appointment is not possible.

Special Cancellation Requests:

“Any special cancellation requests will be evaluated on a case-by-case basis and may be subject to approval by the hotel.”

Cancellation Fees:

Please note that certain cancellations may incur fees. The specific fees will depend on the type of booking, the time of cancellation, and any additional terms and conditions outlined in your booking confirmation.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: sirsalasarbalaji@gmail.com

By visiting this page on our website: https://joygaon.com/

By phone number: +91-7056600300″